Welcome To A Whole New Nail Game. Pretty In Pink Nail Bar is a friendly, unisex, creative nail & beauty salon who stand out of the crowd. Thank you for visiting Pretty In Pink. Below are our Terms & Conditions Arrival Time: In order to have the best experience, we invite clients to arrive 10 minutes early for bookings to ensure there is plenty of time to check in, fill out any necessary forms and choose from the vast range of colours available. As a courtesy to all clients a prompt appointment schedule is adhered to, late appointments may NOT be honoured. Treatments begun late will be shortened in consideration of the next clients. Cancellation Policy: At Pretty In Pink we have a strict 24 hour cancellation policy to accommodate the high demand of appointments. This policy applies to whether booked in person, on the phone, via email or through our online booking app. We are happy to cancel or reschedule appointments, providing we have 24 hours notice, failure to do this will result in the loss of the appointment and 100% cancellation fee. NO Refunds will be given to cancelled bookings. Clients running more than 10 minutes late will risk LOSING their slot and be charged in full. Please note in the event of a late arrival, we may not be able to carry out the complete treatment, you will however be charged for the full value of the treatment that was made at the time of booking. A NO SHOW and repeat cancellations will be discharged from our system. Group Bookings: Groups of 3 or more will require a 50% deposit made via PayPal. An invoice will be sent for the booking and once the deposit is settled the appointment will be made. We will require 48 hours in order to change or cancel the booking and deposits are calculated according to each treatment. Gift Vouchers: If paying with gift vouchers you MUST give details at the time of booking. Gift vouchers MUST be presented at reception upon arrival for the booked treatment. Failure to attend an appointment will result in full or partial payment for your visit to be deducted from your gift voucher. We will however honour the remaining balance of the voucher for future use. Gift vouchers are valid for a period of 3 months unless stated. We will NOT accept responsibility for lost, stolen, or damaged gift vouchers. Gift vouchers may not be exchanged for cash, or other vouchers. Change WILL NOT be given, but the balance will remain on the voucher until its expiry date. Lost Property: We ask clients to look after their property while at Pretty In Pink as we are unable to take responsibility of items left unattended. Privacy: Rest assured that your privacy is important to us, and we are committed to maintaining the privacy of any personal information we collect from you. We DO NOT share any of your personal information with any third party organisation and we abide by the principles of UK data protection legislation. The Right To Refuse Treatments: Please note we reserve the right to refuse treatments; disrespect and rudeness towards staff will be NOT tolerated. Refunds: All purchases are final and we are unable to exchange or refund. Promotions: Various promotional offers are run throughout the year, date and times restrictions may apply. Offers may not be used in conjunction with each other. We reserve the rights to cancel any promotions running at any given time. Nail Aftercare Service: In the event you chip your nails within 2 days after lacquering (3 days for gel polish), please report this with a photo to lilcam6@hotmail.com and we will offer you a free touch-up on effected nails within 7 days. Outside this period there will be a small fee. Patch Tests: Tinting and tanning services require a patch test 24 hours prior to your first treatment; this is for your safety. Providing no reactions take place, we will be happy to treat you safely. Please let us know if you have overly sensitive skin or any specific allergies that may be affected by our treatments or products. We can then arrange a patch test for you to make sure you are being treated safely. You will be asked to fill out a medical questionnaire before your treatment. This is for use by your therapist to ensure your treatment is 100% safe. We cannot be held responsible if you do not disclose any medications or conditions that may affect your treatment. Please inform your therapist or technician of any changes in your health on subsequent visits. Pretty In Pink reserve the right to amend Terms & Conditions as and when it is considered necessary to do so. Reasonable notice will be given for this.

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